Choose your Singapore courier company wisely

We all like to look for the best deals for ourselves. This is especially so for businesses which are always on the lookout for reliable partners to work together for the long term. For businesses that are on the lookout for reliable Singapore courier companies, here are some key things you must consider in the courier company.

courier company

1. Response time
Does the courier company respond quickly to your enquiries? Response time is a critical factor simple because the customers are very eager to know about the company’s pricing and the status of their parcels in real time. Although technology may automate this via transparent display of pricing in the courier company’s website or mobile application and also via Global Positioning System (GPS), some people still prefer to talk to a human being for that matter. They want to be served and not to look for information actively themselves. Courier companies that provides fast response time respects the customers. PCA Masters (http://www.pcamasters.com/) is one such company in Singapore that provides fast response time to customers.

2. Punctuality
Courier companies must be punctual to collect the parcels and also to deliver the parcels. Customers expect courier companies to be punctual. Most people in Singapore wants their items to be delivered on the same day. If the parcels are delivered only after a few days, customers may instead mail their items via SingPost. Punctuality and speed are critical for courier companies.

3. Honesty
In business, integrity is one of the top considerations when choosing business partners. We want a reliable partner to work together for the long term. When something happens, we expect our business partners to come clean with us and tell us what exactly went wrong. Things should not be hidden and covered up. This behavior will not solve the issue and the same thing may happen again the next time. I believe people in Singapore appreciates honest businesses.

4. Financials
Businesses like to work with established companies. The top reason behind this is that established companies are more financially stable than younger companies. Hence, the established companies will be able to last for a longer time generally speaking. This is important because businesses want to work with counter parties for the long term. If their business partners fall, they will have to look for another company to collaborate together. This will incur unnecessary time wastage.

5. Good service attitude
A good courier company knows how to serve its customers well. This means providing a good service attitude to the customers. Good service shows sincerity and effort to keep the customers happy.

Find a reliable courier company in Singapore

If your business requires some deliveries to be conducted around Singapore on a regular basis, you can consider partnering with a courier company in Singapore. Wise business owners know that they cannot possibly be handling all aspects of the company operations by themselves. For instance, a company may also be outsourcing its web hosting and accounting functions to external specialized companies such as web hosting company and accounting company respectively. By working with reliable partners, business owners can free up a lot of time for them to concentrate on the really important stuffs – strategic planning the business directions and also to manage the core operations of the company. Stuffs like deliveries are actually simple to do and do not need much thinking. It would be best if a reliable courier company can take care of the logistics properly.

Courier services are usually quite affordable in Singapore. Delivery of a small parcel weighing less than 5 kilograms will definitely not exceed $50 in Singapore. This is unlike other countries which deliveries can be charged at a much higher rate. Of course, the lower delivery rate in Singapore is partly attributed to the lower land mass in Singapore, making it generally faster and more efficient for residents to travel around. Hence, affordable courier rate is a huge plus factor towards engaging the courier services in Singapore.

If your business needs the deliveries to be conducted fast, it will make even more sense to engage fast courier services in Singapore. The couriers in Singapore know their way around Singapore well. Even though fast deliveries cost a bit pricey, they are worth the bucks. Comparing to a dedicated deliveryman that you can potentially hire, ask yourself whether the deliveryman will be as skillful and know the Singapore roads better than the couriers in courier companies. Moreover, the deliveries handled by courier companies can take part concurrently as the courier company can split out the deliveries among many of its couriers. However, you will only have one or two dedicated deliverymen to help you out. Manpower is a huge constraint.

All in all, if you need your deliveries to be conducted professionally and fast, I will recommend you to engage a courier company in Singapore, rather than handling the deliveries internally within your company. That small amount of money will be well spent to give you much fewer troubles and a lot more free time. In Singapore, I would say reliable partnerships can help to propel your company forward significantly.